With an active player base, Rainbow 6 Siege partnered with Bodyguard to enhance real-time chat moderation. Discover how this solution was tailored to the game's unique community needs.
Download nowSince launching in 2015, Rainbow 6 Siege has become a staple in tactical shooters games. With a dedicated community and high-stakes competition, in-game chat toxicity has been a long-standing concern for players.
In April 2024, Ubisoft teamed up with Bodyguard to strengthen real-time moderation for text chat on PC. As Lancelot Satge, Associate Director of Player Protection and Game Security for Rainbow 6 at Ubisoft, puts it: "We needed a stronger filter to create a more welcoming experience for everyone."
Rainbow 6 Siege's team aimed to create an even more welcoming game to provide a safe and engaging experience and environment to loyal and new players. The success of the collaboration lied on three main pilars:
The solution had to adapt to Rainbow 6 Siege’s fast-paced chat, ensuring smooth performance and precise moderation without disrupting gameplay or player experience.
Bodyguard adapted to the game's unique language, distinguishing in-game terms from offensive ones. Ubisoft provided an extended list of words to fine-tune the system.
Ubisoft prioritized transparency by explaining why messages are flagged or removed. This openness, along with improved moderation, has led to a healthier game environment.
Bodyguard is built for live moderation, combining proven technology with an experienced team of linguists to fine-tune results.
Associate Director of Player Protection and Game Security at Ubisoft
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